Terms and Conditions
These terms and conditions govern your use of the Integrity Internal Audits website and the services provided by our consultancy. By accessing our site, you agree to the following terms.
1. Introduction and Acceptance of Terms
These Terms of Use govern the access to and use of the website and digital resources provided by Integrity Internal Audits Pty Ltd. By accessing, browsing, or using this website, you acknowledge that you have read, understood, and agreed to be bound by these terms.
Acceptance of Terms
If you do not agree to these Terms of Use, you must immediately cease using this website. Your continued use of the website constitutes a binding legal agreement between you and Integrity Internal Audits Pty Ltd.
2. Business Information and Governing Law
Integrity Internal Audits Pty Ltd is a professional services firm based in Victoria, Australia. We provide specialist internal audit, governance, and compliance advisory services to NDIS providers operating across all Australian states and territories.
These Terms of Use are governed by and construed in accordance with the laws of Victoria, Australia. By using this website, you irrevocably submit to the exclusive jurisdiction of the courts of Victoria and the applicable Commonwealth laws regarding any dispute arising out of or in connection with these terms.
3. No Client-Advisory Relationship Clause
The content and engagement features of this website are intended for preliminary and informational purposes only. Use of this website does not, of itself, establish a formal professional advisory relationship.
Specifically, the following actions do not constitute an advisory or client-professional relationship:
- Booking or attending a "Complimentary 20-Minute Discovery Session" or an "NDIS Compliance Health Check."
- Booking or attending a "One-on-One NDIS Compliance Coaching" session.
- Accessing, downloading, or reading any resources, governance frameworks, compliance guides, or blog content provided on the website.
A formal advisory relationship is only established once a separate, written Commercial Service Agreement has been duly executed by both the client and an authorised representative of Integrity Internal Audits Pty Ltd.
4. Intellectual Property Protection
All content, logos, materials, and proprietary tools displayed on this website—including but not limited to governance frameworks, audit templates, compliance guides, text, and graphics—are the exclusive intellectual property of Integrity Internal Audits Pty Ltd.
You are strictly prohibited from reproducing, distributing, modifying, or transmitting any materials found on this website without the express prior written consent of Integrity Internal Audits Pty Ltd.
5. General Guidance Disclaimer
General Information Only
The content provided on this website, including updates regarding NDIS regulations, Practice Standards, and announced pricing changes (such as those scheduled for 2026-27), is provided for general guidance purposes only. It does not constitute professional, legal, or financial advice. The NDIS regulatory landscape is volatile and subject to frequent change. You must seek independent professional advice tailored to your specific organisational circumstances before acting upon any information found on this website.
6. Limitation of Liability (Australian Consumer Law)
Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy conferred by the Australian Consumer Law (ACL) or any other applicable law that cannot be excluded.
To the maximum extent permitted by law, including the Competition and Consumer Act 2010 (Cth) and the Australian Consumer Law, Integrity Internal Audits Pty Ltd shall not be liable for any direct, indirect, incidental, or consequential loss or damage resulting from your use of this website or your reliance on any resources provided herein. While we endeavour to provide accurate and current information, we do not warrant that the website content is free from errors, omissions, or regulatory obsolescence.
7. Third-Party Links and Resources
This website may contain links to third-party websites or external resources, including those operated by various government or regulatory bodies. These links are provided for convenience and informational purposes only. Integrity Internal Audits Pty Ltd does not control, endorse, or accept responsibility for the content, privacy policies, or practices of any external resources. Accessing third-party websites is done entirely at your own risk.
8. Variation of Terms and Termination of Use
Integrity Internal Audits Pty Ltd reserves the right to amend, update, or modify these Terms of Use at any time and without prior notice. Your continued use of the website following any changes signifies your acceptance of the revised terms. We further reserve the right to terminate or restrict your access to the website at our sole discretion, without notice or liability.
9. Severability
If any provision of these Terms of Use is held to be invalid, unenforceable, or illegal for any reason, that provision shall be severed, and the remaining provisions shall nevertheless continue in full force and effect to the maximum extent permitted by law.
10. Contact Information
For enquiries regarding these Terms of Use, please contact Integrity Internal Audits Pty Ltd via the following details:
- Email: enquiries@iiaudits.com.au
- Phone: 0451 938 853
Website Disclaimer
1. Introduction and Nature of Information
The content provided on this website is for general informational purposes only. Integrity Internal Audits Pty Ltd maintains this site to assist organisations within the disability sector; however, the information provided does not constitute professional advice, including but not limited to legal, financial, or regulatory compliance advice.
The National Disability Insurance Scheme (NDIS) regulatory landscape is subject to frequent updates. This website is not a substitute for independent professional consultation. You must seek independent advice tailored to the specific circumstances of your organisation before acting on any information, data, or resources found on this site.
2. No Client-Professional Relationship
Your use of this website—including the access of content, downloading of templates, or the transmission of enquiries via electronic forms—does not create a client-professional relationship between you and Integrity Internal Audits Pty Ltd.
A formal professional relationship is only established once a specific scope of work is defined and a formal Commercial Service Agreement has been executed and signed by authorised representatives of both Integrity Internal Audits Pty Ltd and the client organisation. This Commercial Service Agreement is distinct from the "service agreement" defined under NDIS Practice Standards between a provider and a participant.
3. Scope of Services and NDIS Independence
Integrity Internal Audits Pty Ltd provides internal audit, governance, compliance, and advisory support. Our role is to assist providers in preparing for regulatory assessments and improving internal quality systems.
Mandatory Statement of Independence
Integrity Internal Audits Pty Ltd is an independent private consultancy. We wish to explicitly clarify our standing within the NDIS framework:
- No Official Affiliation: We are not affiliated with, endorsed by, or part of the National Disability Insurance Agency (NDIA) or the NDIS Quality and Safeguards Commission (NDIS Commission).
- Audit Status: Integrity Internal Audits Pty Ltd is not an "Approved Quality Auditor." We do not conduct external verification or certification audits as defined under the National Disability Insurance Scheme Act 2013.
- Regulatory Access: Integrity Internal Audits Pty Ltd does not have access to, nor influence over, the internal "Quality Auditor" portal or the NDIS Commission’s internal registration decision-making systems.
- Service Nature: Our activities serve as an internal support mechanism only. We do not perform the statutory auditing functions reserved for Commission-approved auditing bodies.
4. NDIS Standards and Compliance Outcomes Disclaimer
Content on this website references the NDIS Practice Standards, including the Core module (for higher-risk supports), Supplementary modules, and the Verification module (for lower-risk supports). While our services help providers map evidence to specific Outcomes and Quality Indicators, the final interpretation of evidence against these indicators remains at the sole discretion of an Approved Quality Auditor during a formal audit.
No Guarantee of Regulatory Outcomes Integrity Internal Audits Pty Ltd makes no guarantees, warranties, or representations regarding:
- The success of any NDIS registration or renewal application.
- The final outcome of any external audit conducted by an Approved Quality Auditor.
- Specific compliance outcomes, the attainment of "met" ratings for Quality Indicators, or the total absence of "non-conformances" during regulatory assessments conducted by the NDIS Commission.
5. Adaptation and Use of Resources
Any templates, guides, or manuals provided on this website are intended as general frameworks. They are designed to illustrate the broad requirements of the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018.
You are solely responsible for ensuring that any resources used are adapted to the specific operational requirements, size, complexity, and risk profile of your organisation. You must determine which NDIS modules apply to your organisation based on your specific registration classes.
A "one-size-fits-all" application of these resources may not meet the requirements of the NDIS Commission, particularly regarding the High intensity support skills descriptors if your organisation provides such specialised services. Failure to customise these resources to your specific service delivery model may result in audit non-conformances.
6. Third-Party Links and External Content
This website may contain links to external sites, such as the NDIS Commission portal or Commonwealth legislation databases. These links are provided for convenience only. Integrity Internal Audits Pty Ltd does not endorse, control, or accept responsibility for the accuracy, legality, or currency of information held on third-party websites.
7. Limitation of Liability
To the maximum extent permitted by law, including the Australian Consumer Law, Integrity Internal Audits Pty Ltd shall not be liable for any loss or damage (including, without limitation, indirect, incidental, special, or consequential loss) arising out of or in connection with the use of this website or reliance on its content. This limitation applies whether the loss is caused by negligence, breach of contract, or any other cause of action.